How to fetch emails from Gmail/GSuite every 10 seconds?

horal777

Hello,
I'm using:
Server Information
osTicket Version v1.15.8 (0daca43) — Up to date
Web Server Software Apache
MySQL Version 5.7.38
PHP Version 7.2.34-28+ubuntu18.04.1+deb.sury.org+1

The question is: how can we get emails fetched several times a minute? It looks like cron works only once:

We make logging inside cron call:
function run() { //called by outside cron NOT autocron
global $ost;
if (!$ost || $ost->isUpgradePending()) return;

  for ($i=0; $i<5; $i++) {
    self::MailFetcher();
    sleep(10);
  }

Start / Finish time for every cycle iteration.

0) Start time =2022-06-17 15:04:02
0) Finish time =2022-06-17 15:04:02
1) Start time =2022-06-17 15:04:12
1) Finish time =2022-06-17 15:04:12
2) Start time =2022-06-17 15:04:22
2) Finish time =2022-06-17 15:04:40
Worked time =18

3) Start time =2022-06-17 15:04:40
3) Finish time =2022-06-17 15:04:40
4) Start time =2022-06-17 15:04:50
4) Finish time =2022-06-17 15:04:50

Through the logs, it works only once a minute. We wanted MailFetching run several times a minute, but it doesn't happen.

KevinTheJedi

horal777

You can only fetch once per minute unless you modify the code. Even though you set the cron to less than a minute the minimum mail fetch time in the settings is 1 minute. You ideally don’t want any less time than that as it will potentially cause duplicates, etc. which is not good. If you want real-time emails you can setup email piping instead.

Cheers.

horal777

KevinTheJedi Can you please tell where is this Cron Setting?
As I see from docs Piping is not allowed with GMAIL?

KevinTheJedi

horal777

It's totally possible, you can forward the mail to a local postfix server, etc. and pipe from there.

Anyways, there are many places to edit so it's not just a trivial change. You will need to follow the code and go from there. You will need to update things like the fetch frequency field to allow seconds not minutes, you'll need to update the fetching code to make sure it respects seconds instead of minutes, etc.

Cheers.