ndt1092

1. Upgrade to the latest release and retest.
2. Remove the ssl:// and retest.
3. Remove the ssl://, use port 587, and retest.
4. Make sure OpenSSL is installed on the server and is up to date.

If all else fails, contact your hosting provider/server admin and/or mail provider for further assistance. Your hosting provider/server admin will have access to your server logs and will be able to see any related errors. You mail provider will have access to the mail logs and should be able to tell you if there is an issue on that end as well.

Cheers.

ndt1092

If all else fails, contact your hosting provider/server admin and/or mail provider for further assistance. Your hosting provider/server admin will have access to your server logs and will be able to see any related errors. You mail provider will have access to the mail logs and should be able to tell you if there is an issue on that end as well.

I have the same error: " Failed to connect to smtp.gmail.com:587 [SMTP: Failed to connect socket. "
I have tried several email providers and the problem persists. If anyone found the solution I need your help.

lpjara

Do you have a self-signed certificate? If so try these changes:

• https://forum.osticket.com/d/103709-error-configuring-imap-stream-socket-client-unknown-error/16

If not, then check your firewall, blocked ports, etc. If all else fails check your logs on the server to check for any failures.

Cheers.