Hi everyone I’m new in osticket world and I’m facing an access denied into a client and staff osticket web server with AD credentials. I already downloaded, installed and enabled the plugin AD/LDAP, I can bind to my server AD (the ldap authentication and lookup succeeded). I register the user with the same credentials as AD, but can’t login with this credential, I’m facing an access denied.
The osticket version is v1.15.8, the web server is apache 2.4.53, mysql version 8.0.29, the php version is 7.4.28, the OS is Debian 11.3
Please I need help…