Hi, a customer asks me to capture the creation event of a ticket to update (via API) a database of an external system.
I tried to quickly look at the documentation but I don't seem to have found anything.
How can I do?
You will need to modify the code. The code is open source and available online for viewing/searching/etc.
marcellocarlo I have update ticket API ready. pls mail me on email@example.com .