When a ticket is open for editing, there is a toolbar on the right of the ticket number sporting icons like "print" "post" "transfer" "edit"... Is it possible to edit the toolbar, eg. removing or adding buttons ?
alpial
You will need to modify the codebase to accomplish this.
Cheers.
It would have been useful to say wich file to edit instead of "codebase"...
I can’t spend time doing that nor can I assist with that as you are customizing the code and deviating from core. When customizing the code you are always on your own.