I have installed latest version of filesystem attachment plugin, I can able to upload and download the attachments.
but when I'm trying migrate my existing attachments from DB to FS I have getting the below error.
Unable to open for readingMigrated 0 files
Subfolders are creating under the attachments folder but it's seems empty.
I have given the folder permission 0755 and chown to the web user.
Can anyone pls help me out on this?
ost version : v1.12 (a076918)
php version : 7.3.27

    aswa297

    I can't tell if that means it can't open the file in the database or if it can't open a file on the filesystem to push the data to. Also, you are using a very old version of osTicket that is no longer supported. Your best bet is upgrading and retesting.

    You can also see if it's something like SELinux preventing the action.

    Cheers.

      aswa297 Unable to open for readingMigrated 0 files

      If you are migrating files then you are running the migrate command at command line? It looks to me like you have a conflict with either directory ownership or permissions or a security product (such as SELinux). You will need to check the directory ownership and permissions first, and also check the logs of any security software that you are running (such as SELinux, mod_security, etc).

        Thanks for your responses, I have checked the permissions and seems oky but no luck.
        Also I have installed the S3 plugin as an alternative solution , in that the files are uploading but unable to download. it is showing server error

        maybe post a screen shot of the attachment folder showing permissions and ownership), and tell us what user you are running the migrate with?

        I've never used that plugin, so I dont think that I would be of much help with it.

        Write a Reply...