How can I view closed tasks and collect statistics on them?
avuraltsev How can I view closed tasks
Go to the Agent Panel. Click the Tasks tab Click Completed.
avuraltsev collect statistics on them?
I do not believe that tasks have any built in statistics.
ntozier
avuraltsev
You probably don’t have access to the Department the Tasks are under. Make sure you have access to the Tasks' Department.
Cheers.
KevinTheJedi My user is set to Administrator and All Access
KevinTheJedi I'm sorry to bother you, I'm an idiot. I just didn’t have completed tasks, I thought the task queues are displayed like tickets
No worries at all, things get overlooked very easily lol I’m glad you figured this out!