Hey there,
I was wondering if osTicket has a way of creating tasks automatically? I thought maybe via ticket filters, which then triggers the creation of a task from a template, however i could not find something like that. Maybe i'm also just blind.
If there is a weird workaround way to do that, i'd be delighted to hear it!
If this is not yet possible, i would like to suggest it. Is this post enough or is there a specific GitHub repository for it?