ntozier Thanks I have emailed support but I haven't received a response or a ticket number. it shouldn't be blocked its a gmail account. I can't login to the support site itself, the password I have is bad and there is no link to reset it.
I do have a couple of things worked out. I am now generating PDF files (Folder permissions) however there is only half the file. The second part of the PDF file is just a red "X" I think it's the chart. There are no permission errors in the apache log. How ever I get these warning messages.
PHP Warning: session_name(): Cannot change session name when session is active in /usr/share/osticket/include/class.ostsession.php
PHP Warning: ini_set(): A session is active. You cannot change the session module's ini settings at this time in /usr/share/osticket/include/class.ostsession.php
PHP Warning: session_set_cookie_params(): Cannot change session cookie parameters when session is active in /usr/share/osticket/include/class.ostsession.php
Along with a few others like it. All point the the class.ostsession.php file lines 34, 40, 57 and 82 with the referring doc reports.php.
I still can't get email to work. those logs are a bit thin and I'll have to try and follow the code.
Hopefully I hear back from support soon.