KevinTheJedi
I Managed to do it, but i can only make it at user ui, not on agent scp dashboard.

using this syntax

But, i still cant managed to imply this at dashboard since i dont know how to get data ticket.
is there any step for me to get data ticket so i can proceed? I'm not very excel at php.
Thanks in advance for your response.
I'm really glad you still came along with my dumb request.