When configuring mail account of Google Workspace for OSTicket support emails, it is necessary for you to set the account to "Allow less secure apps" . Google have issued a notice that this will no longer be available after May 2022, See here: https://support.google.com/accounts/answer/6010255?authuser=1&p=less-secure-apps&hl=en&authuser=1&visit_id=637828570900848235-3210183757&rd=1
Google discontinuing support of less secure apps
- Best Answerset by KevinTheJedi
We are well aware. OAuth2.0 Support has been in the works for months. It's nearing completion as we work to meet the cutoff.
Cheers.
That's great. Thanks Kevin!
2 months later
Hi Kevin. Any update on the above?
Yes we are very close to completion and hope to have an RC ready in the coming weeks.
Cheers.
Thanks, Kevin. I hope you will keep us updated on this.
14 days later
Hi, KevinTheJedi is there an update on the above RC?
7 months later
Hey! Its December, I was curious is OAuth2.0 was completed yet!?
Trying to set up a ticketing system for my company!
It's been done since September 30th. It was released as v1.17 and we are now on v1.17.2. There is another release due soon that will fix the remainder of issues reported since the v1.17.2 release. We have guides on how to configure Modern Auth for Gmail here:
Cheers.
6 months later
- Edited
Hey, thanks for sharing the information about Google discontinuing support for less secure apps. It's crucial to stay updated on these changes to ensure the security of our accounts and data. In this case, this means we need to find alternative, more secure ways to handle our support emails.
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24 days later
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