hi! i woul like some help, i need to have some fields from the ticket and tasks added into the exported excel file. For example the number of order, or the number of ticket linked to the task.
adding info into excel report
If you want to be able to export fields that have to be added directly to the Ticket Detailas form, or you would have to edit the core files to change the code so it exports more.
I see it's been a while since this was discussed, but I'm curious if anyone found a good way to customize the Excel export further. Has anyone tried adding more fields or modifying the format of the report? I'm looking for ways to include additional ticket details automatically and wondering if any newer plugins or modifications have made this easier.
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I had a similar issue before and found that exporting data properly into Excel is tricky. What helped me was adjusting how the data is structured before running the report. Also, if you're working with Excel reports often and need some tips on handling data more efficiently, https://excel.tv/ has great insights. Sometimes small tweaks in Excel formatting can make a big difference in how reports turn out.