I'm trying to update mi osticket from v1.9.12 to 1.15.4. i tried with wizard in scp/settings.php, but 1.9.12 version don't show this option, so i can't do it?
PD: i'm trying to save all my data on the old version.
Some help?
Can't update from 1.9.12 to 1.15.4
Official documentation
https://docs.osticket.com/en/latest/Getting%20Started/Upgrade%20and%20Migration.html
Some articles I have written...
dated but
https://tmib.net/upgrading-osticket-1-9-x-to-current-1-10/
more recent
https://tmib.net/upgrading-osticket-from-1-14-x-to-1-15-x/
5 days later
Really i can't update it following tmib.net articules.
I update from 1.9.12 to 1.10.4 and then to 1.10.7, in this point shows me this error when i try to log-in:
I read several articules in this forum and isn't work.
Some help?
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Environment details? (see Admin panel -> Dashboard -> Information)
You haven't given us enough information to help you.
The error that you gave us means that the session is had as there is no csrf token, or the one that your trying to use is invalid.
error: Valid CSRF Token Required
solution: edit include/class.ostsession.php line around 191
catch (DoesNotExist $e) {
$this->data = new SessionData([‘session_id’ => $id]);
- $this->data->session_data = “”;
https://howtohelpdesk.com/how-to-upgrade-osticket-to-1-10-4/