Ticket details not loading on user portal

MacElster

When I attempt to view ticket information on the user portal, the page is not fully loading. I am not seeing any error messages on the server. Attaching a screenshot of what I do see...

Also, when I attempt to print the ticket, I get an HTTP 500 error.

MacElster

ntozier

Looks like display is broken at "Create Date".
You should have a PHP error in your error logs.

MacElster

Not seeing anything in the php error log (C:\windows\temp\php72x64_errors.log)

Oddly enough the page is not loading at all now.. I get an HTTP 500 error when attempting to load it..

MacElster

Changing the PHP version to 7.3.25 seems to have fixed the problem viewing the ticket details on the site ... (?) .. Still get an HTTP 500 error when I attempt to print, but not as worried about that.

KevinTheJedi

@MacElster

Please review this thread and the links suggested in the OP for the Export issue.

Cheers.

tamilselvan

We also facing same issue kindly suggest on this.