This is great to point osTicket to get messages from specific subdirectory, but unfortunately it is not possible to use it for two different e-mail settings. For example I would like to have messages from one folder to be used for one set of topics, and the other - for another. For this two different mail configurations has to be made, but login user has to be the same for both. However when one attempts this, osTicket says that login information is already used for another account. It should be designed specifically as a feature, so we can make more input folders for one mail account and specify respective Department and Topic for each folder.
