Hi,
I downloaded and customized the osTicket as I wished. The version and server details are as follows,
- OSTICKET VERSION - 1.15.4
- OS - Windows 10
- Server - WAMP server
So, what I need to do is, call an API to get the customer details and product details into the customized forms I created, in the ticket creation.
This is the customized forms I created. I need to integrate my external customers API with entering the serial number in product details form and fetch the JSON data into the rest of the fields in both customer details and product details forms.
What should I do? Is that possible in osTicket?
Help me !!
Thank you.