Good morning, this is my OsTicket information:

I have a problem that when sending the answers through OsTicket they do not reach the user.

If I repeat the message in the same Ticket 10 times, 4 of them are sent.

The error message that appears is this:

Thanks!

1.9 is end of life and has been out of support for a long time. I do not think that anyone here would be able to assist you with such an old version.

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