Understand that I can block off client panel by using ACL: https://docs.osticket.com/en/latest/Features/ACL%20(Access%20Control%20List).html?highlight=acl
I tried it, it worked fine, and the front page will show "access denied", but the problem is, if I apply ACL, my attachment had problem to show: https://forum.osticket.com/d/100084-attachment-cant-be-opened-in-agent-view
What's the best way to totally block off client panel?
@hanetworks
Via webserver rules. You can block all requests going to non-/scp urls.
Cheers.
Well, I tried the htaccess method, and I have had another issue
https://forum.osticket.com/d/100112-browser-compatibility
Seems like I'd give up blocking client portal.