From what i can tell these pieces of the code are used in creating the checkbox and status buttons to change the status of a ticket on the admin side (includes/staff/tickets.inc.php) and would like a bit of help porting it to the customers side (includes/client/tickets.inc.php). Thanks!

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$status=null;

switch(strtolower($_REQUEST)){

case 'open':

$status='Open';

break;

case 'closed':

$status='Closed';

break;

case 'overdue':

$status='Open';

$showoverdue=true;

$results_type='Overdue Tickets';

break;

case 'assigned':

$status='Open';

$staffId=$thisuser->getId();

break;

default:

if(!$search)

$status='Open';

}

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//STATUS

if($status){

$qwhere.=' AND status='.db_input($status);

}

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$qselect = 'SELECT ticket.ticket_id,lock_id,ticketID,ticket.dept_id,ticket.staff_id,subject,name,email,dept_name '.

',status,source,isoverdue,ticket.created,pri.*';

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$canDelete=$canClose=false;

$canDelete=$thisuser->canDeleteTickets();

$canClose=$thisuser->canCloseTickets();

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onSubmit="return checkbox_checker(this,1,0)

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" >

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<?if($canDelete || $canClose) {?>

<?}?>

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<?if($canDelete || $canClose) {?>

" onClick="highLight(this.value,this.checked);">

<?}?>

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<?if($canDelete || $canClose) { ?>

Select:

All

None

Toggle

<?}?>

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<? if($canClose or $canDelete) { ?>

//If the user can close the ticket...mass reopen is allowed.

//If they can delete tickets...they are allowed to close--reopen..etc.

switch ($status) {

case "Closed": ?>

onClick=' return confirm("Are you sure you want to reopen selected tickets?");'>

break;

case "Open":?>

onClick=' return confirm("Are you sure you want to mark selected tickets overdue/stale?");'>

onClick=' return confirm("Are you sure you want to close selected tickets?");'>

break;

default: //search??

onClick=' return confirm("Are you sure you want to close selected tickets?");'>

onClick=' return confirm("Are you sure you want to reopen selected tickets?");'>

}

if($canDelete) {?>

onClick=' return confirm("Are you sure you want to DELETE selected tickets?");'>

<?}?>

<? }

} ?>

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so with this someone should be able to help port the checkbox and the status buttons to the customer side? Thanks a million!