Sorry, i found a same question posted last night, please delete my post.Thank youGhido

Hi all, i have an HD operator (me for example) that can assign ticket to all other operators or departements. when i re-assing the ticket can I have a ticket assigned to an operator and at the same time to a team to which the operator does not belong.For our organization it's a problem, there is an option or an workaround to solve this problem.Thank youGhido