Hello Experts!

I want to hide a few columns from Dashboard > Statistics like "assigned" because it is not tallying with other data.

Kindly guide me what is the exact line number in the code to comment.

Thank you.

Thank you for your time, issue is resolved.
It is under the settings tab.

KevinTheJedi
Thank you for taking out time and reply. I am unable to find any such option as you suggested. Could you brief me a little more about the exact link under organisations?

Hello,

I hope this message finds you well. I am using osTicket for my customer support and I was wondering if there's a way to add auto collaborators to a ticket whenever a new ticket is created under a specific help topic.

For example, if a customer raises a ticket under the "Billing" help topic, I want certain team members to automatically be added as collaborators on the ticket.

Is there a built-in feature in osTicket or a plugin available that can achieve this? Any guidance or suggestions would be much appreciated.

Thank you for your time and support.

Best regards,

Azhar Khan