No Attachments option in Admin->Settings

snl54

I don't know how to enable attachments.

When I go to Admin->Settings I only see these options:

System Preferences

Tickets

Emails

Knowledgebase

Autoresponder

Alerts & Notices

I have read http://www.openscriptsolution.com/ticket-system/osticket/how-to-setup-attachment-directory-in-osticket-system(http://www.openscriptsolution.com/ticket-system/osticket/how-to-setup-attachment-directory-in-osticket-system)

Am I missing another critical step?

ntozier

Yeah the article that you are reading is for version 1.6ST, and your running 1.7ST. 1.7ST moved attachments into the database. Setting for attachments are now located at: Admin panel -> Tickets, scroll down to Attachments.

snl54

Yeah the article that you are reading is for version 1.6ST, and your running 1.7ST. 1.7ST moved attachments into the database. Setting for attachments are now located at: Admin panel -> Tickets, scroll down to Attachments.

Beautiful! Thanks!