Hi,

OSticket v1.12 (a076918), Apache 2.4.46 (Ubuntu), MySQL 5.7.33, PHP 7.4.16

I am trying to have ticket created by API, it all works except for one detail : it will not accept more than 1 file upload.

I use the JSON method, I verified that both files are really in the data, but when I see the created ticket, it has only one file in it.

Is it a known issue? do I need to upgrade version to solve that? (the system is in production, I would like to plan ahead for the upgrade but I need the API thing to work pretty soon)

@Memes

Well, for one you are using an really old, outdated, and unsupported version of the software. I'd highly recommend upgrading to v1.15.3.1 and retest. If that doesn't work I'd say look at the structure of your API request.

Cheers.

Write a Reply...