Ticket thread related tables in database

amitsolanki22

Hi All,

Want to know how the ticket thread information store in the database and on which table. For old version 1.9 it was ost_ticket_thread table which will store all information relared to respective ticket but in the new version 1.15 seems that table was removed and new table nameed ost_thread_entry but not able to see all the threads related to the specific ticket id when search with SELECT * FROM ost_thread_entry where thread_id='5'

Any idea what other tables which hold that info ?

Thanks in advance

amitsolanki22

No worries i got the table its ost_thread_entry which replaced old one ost_ticket_thread.
On the both table (Old version/new version) id filed is uniq one which can be use to compare data.

ntozier

Glad that you figured it out.

In the future you might find this helpful.
https://docs.osticket.com/en/latest/Developer%20Documentation/Database%20ERDs.html