API - Error Code 400 - osTicket Forum

API - Error Code 400

kixxp

Hello guys,
I've' written a custom form to be used for open tickets. I have created an API key in the OST and a script via PHP that passes the fields of the form via POST as JSON. When I run this I get the error message "400 Bad Request. Your browser sent a request that this server could not understand". I also looked in the error log files but couldn't find anything that helps me. I also output the JSON code and the content is also there as it should be passed. On my private laptop I have the same procedure via the local server and there everything works. Does anyone know what could be causing the error code 400?

ntozier

kixxp I've' written a custom form to be used for open tickets.

Do you mean that you added fields "to both the common ticket and common client forms""?
https://docs.osticket.com/en/latest/Developer%20Documentation/API/Tickets.html

The common ticket form is Admin panel -> Manage -> Forms -> Ticket Details
The common client form is Admin panel -> Manage -> Forms -> Contact Information

kixxp

This is the output of the error code:

kixxp

This is my code:

kixxp

Ok I solved it by myself. There was a space after the url 😃