I would like to send an sms (i developed the code) when a new ticket is created.
In which file and line should i add my code to make it work ?
where to add a webhook when a new ticket is created ?
19 days later
no one ?
7 days later
If it were me I would put my code where ticket creation emails are sent. You will have to look through the code to find where that is.
Hola altomarketing yo uso https://github.com/clonemeagain/osticket-slack para generar una notificación en nuestro chat interno y funciona bien. Me gustaría hackear la clase de notificaciones, que es bastante extensa pero limitada a notificaciones x mail.