[resolved] Can't inherit abstract function

evlee

I'm running php 7.2 with osticket v1.15.3.1
When using either cron jobs or email piping, I get the following message:

PHP Fatal error: Can't inherit abstract function TwoFactorAuthenticationBackend::send() (previously declared abstract in Staff2FABackend) in /path/to/support/include/class.2fa.php on line 173

I'm not able to resolve this. Any ideas?

KevinTheJedi

@evlee

This was actually allowed starting in PHP 7.2+, see their release notes here. You either have multiple installs of PHP and osTicket isn't actually using 7.2 or your current PHP install is borked. You can either re-install to see if that helps or upgrade your PHP version to 7.4.x. If all else fails contact your host for further assistance.

Cheers.

evlee

So that would mean this:

is totally wrong..?

ntozier

I think that he is saying that he doesn't think that you are actually running 7.2+ or you would not be getting the error that you are getting.

evlee

I figured in the end that DirectAdmin had to be forced to a different php version. Although the webpages were running under PHP 7.4, still the cron or pipe jobs were using a lower version and had to be manually directed to a higher version. My host assisted my as to how these should be called.

Topic is resolved!