We are using v1.14.6 on a Windows 2016 virtual machine. I am trying to use an Office365 account for SMTP but whenever I try to save the settings, my browser would display "loading" for about 4 minutes and then I'd get an error message stating:
This page isn't working
localhost is currently unable to handle this request.
HTTP ERROR 500
Here's the server information:
osTicket Version	v1.14.6 (cc2f481) —  Up to date
Web Server Software	Apache/2.4.38 (Win64) OpenSSL/1.0.2q PHP/5.6.40
MySQL Version	10.1.38
PHP Version	5.6.40
PHP Extensions
gdlib	 Used for image manipulation and PDF printing
imap	 Used for email fetching
xml	 XML API
xml-dom	 Used for HTML email processing
json	 Improves performance creating and processing JSON
mbstring	 Highly recommended for non western european language content
phar	 Highly recommended for plugins and language packs
intl	 ! Highly recommended for non western european language content
fileinfo	 Used to detect file types for uploads
zip	 Used for ticket and task exporting
APCu	! Improves overall performance
Zend Opcache	! Improves overall performance
PHP Settings
cgi.fix_pathinfo	 ! "1" is recommended if AJAX is not working
date.timezone	 Europe/Berlin
Database Information and Usage
Schema	osticketdb (osticket)
Schema Signature	4bd47d94b10bd8a6bab35c119dadf41f
Space Used	19.12 MiB
Space for Attachments	13.52 MiB
Timezone	Pacific Daylight Time (Interpreted as America/Los_Angeles)