Upload file error 500

cross112

Hello,
I am new to the forum and I have installed osticket on my site, I need to upload .ori files and I have configured the part of osticket relating to the recognition of special formats. With all the .bin, .rar and .pdf formats the upload file works, with the .ori format it gives me error 500. I proceeded to see on the site if there is any solution but I have not found any. Do you think a solution is possible?
Thanks so much

ntozier

Please help us to help you by reading and following the posting guidelines located in this thread: Please read before requesting assistance. The more information you give us the better we will be able to assist you. Thank you.

Environment details? (see Admin panel -> Dashboard -> Information)

Screen shot of your Admin panel -> Settings -> Tickets -> Attachments configuration?

cross112

Thanks for the reply,
i have the problem only with .ori format, with other format osticket works.
Any solution?
Actually, i don't update osticket on latest version.
Thanks

ntozier

Please upgrade to 1.15.2, and clear your browser cache. Then try again.