Field BK="3" in ost_file table

sicorax

What does the BK field mean to be "3" in the ost_file table? I have some records with that value being that they should be in value = "F", since I have the "Attachments on the filesystem" plugin enabled.

Would it be convenient to delete definitively that disabled Amazon storage plugin?

ntozier

D is Database (Default)
F is Filesystem (added functionality of the Storage::Attachments on the Filesystem).
3 is for Amazon S3 (added functionality of the Storage::Attachments in Amazon S3).

sicorax

Thanks ntozier, I will remove the amazon S3 plugin so that way I save all the files in the file system.

ntozier

You will likely also want to export the attachments from S3 to another option (D or F).

See the section here:
https://docs.osticket.com/en/latest/Plugins/Attachments%20on%20the%20Filesystem.html
where it talks about running manage.php to migrate attachments.

guga06

Hola @sicorax !!
¿Eres chileno?
De repente te puedo molestar para que me des una mano con el uso de la API de OsTicket para un formulario web?
Abrazo

sicorax

guga06 Hola disculpa la demora, pero si, soy chileno. Me puedes enviar un correo a prohuntersniper@gmail.com