Hi guys, we are using osTicket (v1.14.3).
I have an existing form that I cannot add more choices to without getting an error. Any ideas, please. Screengrabs are attached.


  • RBGE replied to this.

    downz The first two recommendations are going to be to upgrade to 1.14.6 and to use a list given you have more than two items 😇 However, choices should still work and you need to enter a key before the value. For example:

    teacher:Class Teacher
    hoh:Head of House
    hotl:Head of Teaching & Learning
    deputy:Deputy Head/Head of Section

    The key can be anything, those are just examples I used - you do need them though. They just need to be unique and not change, even if the values do.

    Thanks, guys, I swear I tried that but obviously I did something wrong as it's working now, cheers. Much appreciated.

    Write a Reply...