Call to a member function set() on null

dickpoppin

Hi,

I'm trying to upgrade from v1.11 to v1.14.6
I set the install script to run in php environment as php7.2

upgrader launch successfully but it show "something when wrong" and stopped.

The error message find on apache error log is
[Mon Jun 07 11:29:12 2021] [warn] mod_fcgid: stderr: PHP Fatal error: Uncaught Error: Call to a member function set() on null in /home/abc/public_html/include/class.schedule.php:370,

Any idea what will be the cause of the issue? any php-extension prerequisites?

Thank you.

tito23

dickpoppin Did you found a solution to this issue?

KevinTheJedi

@dickpoppin

I would restore from backup and try again. Seems like a hiccup or database issue rather than a bug.

Cheers.

KevinTheJedi

@dickpoppin

Also, I’d suggest looking at all the error logs for any additional errors as the above error could be a symptom of an underlying issue (general server logs, Apache error logs, PHP error logs, MySQL error logs, osTicket system logs, etc.).

Also, when creating a post about an issue you need to provide all system information. This is best done by posting a screenshot of the full Dashboard > Information page (censoring any sensitive info of course).

Cheers.

ntozier

@tito23 its been about a year since the OP (original poster) replied. I doubt that they will now.