Hi All,

Email to customer on new case is already working by default.
I need to send email to customer on ticket closer.

Any help will be highly appreciable.

Regards

There is no "Ticket Close" Autoresponder in osTicket.
You would achieve this by using a Canned Response (or manually typing a response), selecting Close, and posting the reply.

a year later

create a canned reponse.
go to the ticket.
select the canned response.
select closed

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