Hello everyone,
Hope you can actually assist me a bit with this.
We have an internal infrastructure with some VMs acting as servers, one of them is OSTicket and we have another one that a Windows Server ADCS to issue certificates for internal services.
I've tried issuing certificates for OSTicket service so we can access it through HTTPS protocol.
After configuring the certificates and issuing the RootCA certificate for our server, I cannot start Apache HTTPD Service...according to the error_log it has something to do with mod_ssl, so I also checked that log file and found:
"[Mon May 10 08:41:46.711598 2021] [:error] [pid 4558] [client 10.8.150.68:51776] PHP Fatal error: Call to a member function setTabActive() on a non-object in /opt/osticket/upload/scp/profile.php on line 51, referer: https://helpdesk.ingeniousamericas.com/scp/index.php
[Mon May 10 11:08:58.973639 2021] [ssl:emerg] [pid 5397] AH02238: Unable to configure RSA server private key
[Mon May 10 11:08:58.973705 2021] [ssl:emerg] [pid 5397] SSL Library Error: error:0B080074:x509 certificate routines:X509_check_private_key:key values mismatch
[Mon May 10 11:09:39.218479 2021] [ssl:emerg] [pid 5419] AH02238: Unable to configure RSA server private key
[Mon May 10 11:09:39.218542 2021] [ssl:emerg] [pid 5419] SSL Library Error: error:0B080074:x509 certificate routines:X509_check_private_key:key values mismatch
[Mon May 10 11:10:40.338227 2021] [ssl:emerg] [pid 5445] AH02238: Unable to configure RSA server private key
[Mon May 10 11:10:40.338297 2021] [ssl:emerg] [pid 5445] SSL Library Error: error:0B080074:x509 certificate routines:X509_check_private_key:key values mismatch
[Mon May 10 11:16:14.712028 2021] [ssl:emerg] [pid 5487] AH02238: Unable to configure RSA server private key
[Mon May 10 11:16:14.712089 2021] [ssl:emerg] [pid 5487] SSL Library Error: error:0B080074:x509 certificate routines:X509_check_private_key:key values mismatch
[Mon May 10 12:05:05.700092 2021] [ssl:emerg] [pid 5702] AH02240: Server should be SSL-aware but has no certificate configured [Hint: SSLCertificateFile] (/etc/httpd/conf.d/ssl.conf:56)
[Mon May 10 12:05:14.805744 2021] [ssl:emerg] [pid 5724] AH02240: Server should be SSL-aware but has no certificate configured [Hint: SSLCertificateFile] (/etc/httpd/conf.d/ssl.conf:56)
[Mon May 10 12:05:16.997933 2021] [ssl:emerg] [pid 5745] AH02240: Server should be SSL-aware but has no certificate configured [Hint: SSLCertificateFile] (/etc/httpd/conf.d/ssl.conf:56)
[Mon May 10 12:08:36.557769 2021] [ssl:emerg] [pid 937] AH02240: Server should be SSL-aware but has no certificate configured [Hint: SSLCertificateFile] (/etc/httpd/conf.d/ssl.conf:56)
[Mon May 10 12:09:26.049817 2021] [ssl:emerg] [pid 1730] AH02240: Server should be SSL-aware but has no certificate configured [Hint: SSLCertificateFile] (/etc/httpd/conf.d/ssl.conf:56)"
What is the reason this is happening? Can I delete all of the certificates, and start over?
Would that be enough to make the service start back?