I have read everything I could find regarding OSTicket failing to send alerts to Agents.
This is my version:
osTicket Version v1.15.2 (cb6766e) — Up to date
Web Server Software Apache
MySQL Version 5.6.49
PHP Version 7.3.23
- I have all of the five Agents in Teams and Departments
- I have Enabled everything I can in autoreply and notifications
- Sending test emails in Diagnostics always succeed.
I have no ego anymore, any suggestion is gladly accepted.