cant export "Unable to prepare the export"

imanuelr

Hi all,

I try to export all ticket in the ticket tab. but it give me "unable to prepare the export" error

below are system information

below are php server log

ntozier

Please see:
https://github.com/osTicket/osTicket/issues/5303

imanuelr

I Already read that case. in that case. it caused by spesific caused from the shared hosting. which is different for my case. I'm using windows and IIS on private server.

KevinTheJedi

@imanuelr

We would need a detailed, related error message. The logs you posted above are only PHP Warnings about extensions. Please take a look at all error logs for a related error (general server logs, IIS error logs, PHP error logs, MySQL error logs, osTicket system logs, browser console logs).

Cheers.