Hi All!

I am running osTicket v1.14.2 and it is configured to delete e-mails from the inbox once the tickets are created.

Ticket creation has no issues and the e-mails are getting out of the inbox. However, I have just noticed that they are being moved to a folder called "/Maildir/.Deleted Messages/cur" instead of the expected "/Maildir/.Trash/cur".

Is this some setting I can change? The reason is that I have 598MB of e-mails in that "/Maildir/.Deleted Messages/cur" folder that should have been deleted...

Thanks!
Fernando

@fazevedo

That'd be something on the mail provider's end, nothing to do with the software. We use PHP's imap_delete() method (which I assume sets a DELETE/TRASH flag on the specified mail) and the mail provider does the rest.

Cheers.

Write a Reply...