As a future feature it would be nice, if we could have the ability to schedule ticket-exports. For example, on each first day of a month a configured ticket queue should be exported as csv with configurable columns etc. to be sent to a given email or shared folder.
This feature would help us very much, as we are currently exporting manually (having a saved queue and pressing on export). I already wrote some threads to ask for help to do this automatically, only thing i have get is a suggestion to run scheduled SQL-Exports from the server itself.
thank you very much!