Hello, I'm on osTicket 1.14.2 with PHP 5.6.40 I ran into what I think is a bug (I found my workaround) and I thought I'd pass it on. I have a number of filters and one of the earliest filters sets the Help Topic (to 1 )based on the "Target Channel" of a specific email address. I have that filter set to allow "further processing" So when a ticket meets that criteria and are later processed by another filter I would think I could have a rule that checks that the topic id is set to 1. However it appears that the subsequent filter does not see the actions taken by previous filters.
Hopefully that makes a bit of sense - I'd be happy to pass on more details.
Ben
