Authentication failure SMTP: STARTTLS

gramajola

Good evening guys, I installed OsTicket version 1.15 with php version 7.4.13. I am finishing the configuration of the email address to forward the welcome emails after opening the ticket. Whenever I try to configure my address I get the following error.

Operating system is Windows Server 2019 and web server IIS.

I always unchecked spoofing but result are the same.

May you help me?

Thanks in advance.

elpepe

Hola amigo, yo intentaría inicialmente descartar tratando de hacer la prueba con una cuenta de gmail, para descartar si el problema es con las reglas del proveedor donde tienes alojado osticket o tu proveedor de correo.

Suerte

gramajola

Thanks I solved it by editing the SMTP.PHP file under the directory C: \ inetpub \ wwwroot \ inlcude \ pear \ Net \ SMTP.php

// Turn off peer name verification by default
    if (!$socket_options)
        $socket_options =  array(
                  'ssl' => array(
								'verify_peer' => false,
								'verify_peer_name' => false,
								'allow_self_signed' => true
								)
                );