How to disable "failed login attempts" alert email

rocklee44

Hi all,

I'm using osTicket 1.7.0, everytime user login to helpdesk.mydomain.com with their email and a wrong ticket id , system send me an alert email "failed login attempts" , I want to disable this feature .

Anyone can help ?

Thank in advanced.

Jack.

ntozier

Never tried to do that... but I imagine that it would be Admin panel -> Settings -> Alerts and Notices.

Scroll to the bottom. see "System Alerts"

rocklee44

Hi ntozier,

Thank for your reply, I cannot uncheck "System Alerts" option under Admin panel -> Settings -> Alerts and Notices ... It's blur , my account has admin right.

ntozier

I imagine that you would actually want to uncheck "Excessive Login attempts". :)