Good Morning.

I would like to know where I can modify the interface where it says to open a new ticket, I would like to add more fields, in which part or folder can I modify that?

Stay tuned to your comments.

    There are multiple places where the interface allows the opening of a ticket. Can you be more specific?

    Jose_Mesa I would like to add more fields, in which part or folder can I modify that?

    Admin panel -> Manage -> Forms -> Ticket Details
    You can add as many fields are you want.

      Your comment served me, thank you very much.

      It already worked for me.

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