We are trying to use more than 10 priorities.
But after making a Ticket Queue for this, the tickets with a priority_id higher than 10, for example ost_ticket_priority.priority_id=12, are also shown in the Queue of tickets with ost_ticket_priority.priority_id=2.
The tickets with ost_ticket_priority.priority_id=2 are not shown in the Queue of tickets with ost_ticket_priority.priority_id=12.
Is this the way it suppose to work, or is the Queue, which uses ost_ticket_priority.priority_id=2, only looking for the last number from ost_ticket_priority.priority_id?
We see this in version 1.14.3 as wel as 1.14.5