I have a need to print all of our tickets to PDF (showing thread/activity history) and separately export out all the attachments. We are not migrating away, but need to have this data in this format for a specific reason. We have 100's of thousands of tickets, and manually sitting down and clicking print on each one is not cost/time effective.

Ideally, if there were a way to mimic opening each ticket, clicking the print button, and then saving the result to [ticketnumber].pdf that would be perfect. I presume a PHP script that could be initiated from the command line would be able to do this, and while I have a basic understanding of some PHP, I just don't quite have the skillset to build that myself.

Likewise, another similar script to go in and cycle through each of the attachments and export them to [filename].[ext] would be ideal. When we are reviewing the PDF version of the ticket, we could then see the filename of the export and go retrieve it if we need to review it.

We are more than happy to hire someone that thinks they can accomplish the creation of these scripts. Please just let me know a cost/timeframe (we are under a tight deadline to do this).