is it possible to have some Help Topic to be accessed by some user or by group only?
Currently only public (all users) or private (Agents ONLY)

We want to set up some custom list choice for some users to fill in when they create a new ticket, but don't want everyone to access just some users or group only.

Thank you
osTicket Version v1.14.5
Web Server Software Apache
MySQL Version 5.7.32
PHP Version 7.2.24

    ramrajone is it possible to have some Help Topic to be accessed by some user or by group only?

    Not to my knowledge.

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