Hi, a question about translating the placeholder used in open.php. I like to translate the string placeholder="Details on the reason(s) for opening the ticket.". If I am right, this string comes from the file form.yaml -- osticket/include/i18n/en_US/form.yaml. Then it will be copied to the database scheme. You can find it in the ost_form_field .
My question, how can I translate that placeholder to other languages and I like to use more than one language in my osticket installation. Overridinging the existing string is not solving the issue.
If you have a solution or an idea or a direction to go, I will be happy.