Hello, I would like to disable the advanced search of ticketing for everyone. How can I do that? Thank you.
You would have to edit the files to remove the advanced search link. There is no way to disable people from accessing it in the ui.
ntozier Hello, thank you for replying.
I wanted to ask where I could find those files.
Thank you.
In 1.15.1
\include\staff\orgs.inc.php on line 69 and \include\staff]users.inc.php on line 73
@KevinTheJedi tells me that the one on the ticket pages is at: https://github.com/osTicket/osTicket/blob/b8088908572fbc4eb63978210b083bda438bc0e6/include/staff/templates/queue-tickets.tmpl.php#L159-L161