Greetings!
I'm facing an issue when trying to enable the AD plugin feature on OsTicket's Admin Panel. I've downloaded the correct file from the osticket website. Once the file was downloaded, I added the auth-ldap.phar file to the /include/plugins folder, just like OsTicket mentioned on their support page. After the file was added, I reset xampp services and logged into the Admin panel so I can enable the plugin, but when I try to add the plugin it doesn't appear OsTicket sees the file.
The message I see when I try to "Add a plugin"
The File is in the plugins folder
So this is where I seem to be stuck. I've checked php.ini file, and not sure what I need to look for in order to enable this plugin feature.
I've tried adding the full path to the file in the php.ini file and removed the ";" for "extension=ldap".
This is my first time setting this up, as well as setting up a database, so not sure on what else is missing. I've checked youtube videos and other guides, and all users had to do was add the auth-ldap.phar file to the /include/plugins folder. Are there other extensions or files I must edit in order for Osticket to see the phar files?
Some info:
Running this on a windows server 2019 with desktop interface
Using Apache with mysql, which are tied to Xampp Control Panel
Using PHP
Thanks for checking into this!
