Sorry I am still new.
When a new ticked is generated, only the Dept Manager get a mail.
I would prefer all of the Dept Members get a Mail.
All of the Team Members get a mail.
What do I have to configure?
Thank you for Help
osTicket-Version v1.14.3 (f4f5bc6) — Aktuell
Server-Software Apache/2.2.34 (Unix) mod_fastcgi/mod_fastcgi-SNAP-0910052141
Mail settings? ? what do you need?
Running cron.php? is on
Do you host your own mail server or use a third party one? third party