Running into a problem where tickets that were created months ago, and still worked on regularly, are buried in the list of tickets - even when they were updated yesterday. It's as if the 'Last Updated' column is looking at the 'Creation Date' of the ticket.
Indeed, when I look at my list of tickets the date in the 'Last Updated' column is the same as 'Creation Date'. Regardless of when the ticket was last updated.
Server Information
osTicket Version v1.14.3 (f4f5bc6) — Up to date
Web Server Software Apache/2.4.38 (Debian)
MySQL Version 10.3.23
PHP Version 7.3.22-1+020200909.67+debian91.gbpdd7b72
